Terms of use

Who we are

TicketDay is an independent UK event discovery website with a separate Glastonbury ticket-practice simulator. You can contact us at [email protected]. By using TicketDay you agree to these terms.

What TicketDay is

TicketDay helps you find gigs, concerts and club nights by date, music, location and travel distance. You can save artists and genres to put matching listings first.

Event listings and official ticket links

Event listings use information supplied by ticketing providers, including Ticketmaster. Dates, line-ups, venues, prices and availability can change, and a listing does not guarantee that tickets are available. Always check the details and final price on the official seller's website before booking or travelling. Distances are straight-line estimates from the centre of a postcode district or town, not journey times.

TicketDay does not sell or reserve event tickets. When you follow a ticket link, you book and pay on the external seller's website under its terms. Ticket purchases, booking enquiries, cancellations and ticket refunds are handled by that seller. Any payment to TicketDay described below is for simulator access only.

Glastonbury ticket practice

TicketDay is an independent practice tool and is not affiliated with, endorsed by, or connected to Glastonbury Festivals or See Tickets. TicketDay does not sell, reserve or provide festival tickets.

TicketDay provides practice simulations of ticket-sale processes. The simulations are based on publicly available information and are approximations. The real process may differ and can change at any time.

What TicketDay isn't

Paid access

A one-off payment of £1.99 unlocks unlimited full practice for the event stated at checkout, until the date shown (for Glastonbury 2027, until 30 April 2027), on up to 2 devices or browsers at a time. There's no subscription and nothing renews. Prices include any VAT that applies.

Refunds

Paid practice is digital content supplied straight away. At checkout you ask for immediate access and acknowledge that you lose your 14-day right to cancel once you open paid practice. If you haven't opened paid practice yet, ask within 14 days of paying and we'll refund you in full. If the simulator is faulty or doesn't work on your device, we'll fix it or refund you. See our refund policy. This doesn't affect your statutory rights.

Sale alerts

Alerts are free. We aim to send them in good time, but we can't guarantee that an alert arrives, or arrives before a sale opens. Always check the official event and ticket-seller websites.

Accounts, ratings and reviews

You can create a free account to rate and review sets you've seen. What you post appears publicly under your username. You're responsible for it, and it must be your own honest view of a set you actually saw. Don't post anything hateful, abusive, threatening, sexual, illegal or about a private person, don't impersonate anyone, and don't advertise. Only link to YouTube videos you're allowed to share.

You keep ownership of what you post, and you give us permission to show it on TicketDay and in search results while it's on the site. We may remove posts or close accounts that break these rules. Anyone can report a post with the Report button on a set page; we review reports and remove posts that break these terms or the law. You can edit or delete your posts, or delete your whole account, at any time.

Fair use

Don't attempt to break, overload or bypass the service. Access is for personal use and shouldn't be resold.

Our responsibility to you

We provide TicketDay with reasonable care and skill. We aren't responsible for the outcome of any real ticket sale, or for losses that weren't foreseeable. Nothing in these terms limits your rights under UK consumer law, or our liability where the law doesn't allow it to be limited.

Changes and the law

We may update these terms, for example when we add events. The version on this page when you pay applies to your purchase. These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.

Last updated 11 November 2026.